Sega Dreamcast Repair & Restoration Service (USA)

Sega Dreamcast Repair & Restoration Service (USA)

Got a Sega Dreamcast that needs some love? We've got you covered.

This service is for USA-based customers only. Simply add it to your cart and place your order — do not ship your console until you receive our confirmation email with mailing address and packaging instructions.

How it works:

1. Place your order and wait for our confirmation email with shipping instructions.
2. Send your console to us. Please ensure it is securely packaged.
3. We'll perform a full diagnostic and contact you with a repair quote before any work begins. Some minor repairs may be covered under the initial diagnostic at no additional charge.
4. Once approved, we'll complete the repair and invoice you for return shipping before sending it back.

Upgrades & Modifications

If you'd like any upgrades or modifications included alongside your repair, please list them in the order notes at checkout. This allows us to factor them into your quote and saves time on both ends. Browse our full range of mods and accessories at retrosix.us.

Shipping

Shipping to us and return shipping are the responsibility of the customer. Return shipping will be calculated based on your location and invoiced separately prior to your console being returned. Please refer to our shipping policy for full details.

Please Note

Devices received in a previously opened or partially disassembled condition will be documented upon arrival. We cannot be held responsible for pre-existing damage.

For turnaround times, please see the banner at the top of our website.

For international customers: Visit RetroSix UK to book and pay for your repair. You can post your console directly to us from anywhere in the world.